Telesales Consultant

Location : Edinburgh        Package :  Market rate


Job title : Telesales Consultant
Reporting to:  Marketing Manager

About Reactec:

This is a fantastic opportunity to join a growing Sales & Support team within a busy office.  The Reactec Analytics Platform, incorporating HAVwear and HAVmeter, is the leading provider of hand arm vibration digital monitoring.  After eight successful years of selling HAVmeter;   Reactec Ltd developed and launched a new wearable technology called HAVwear.  As part of our growth and expansion plans we are now looking to recruit an experienced, confident Telesales professional to grow the business. The successful Telesales Consultant can look forward to extraordinary rewards for their success and will have the chance to begin building a solid sales career.

Aims of the post:

To increase the sales revenue of existing and new customers whilst building relationships with our ever expanding customer base.  The individual will need to create a proactive and strong communication link with the customer.  The role will entail working closely with both the internal and external sales teams.  Specific Key Performance Indicators (KPIs) and targets will be set with the individual to monitor the progress of their sales approach & success

Duties will include:

Direct telesales calls following up on marketing mail shots to new / existing customers
Direct telesales to prospects with aim to close the deal via phone & email
Managing dormant / old customer accounts by developing and restarting relationships through direct telesales calls
Lead generation for External Sales team (Area Sales Managers)
Developing and maintaining the CRM database
Responding to customer requirements for literature, price lists, order forms etc.
Report daily weekly activity through agreed information templates
Ad-hoc administration duties

Key skills and experience include:

Have a proven track record of success within a 'Business to Business' sales environment
Excellent Communication skills - both verbal and written
IT skills - ability to operate a variety of systems and databases
Good organisational skills
Ability to work without close supervision
Ability to be flexible, adaptable and receptive to new ideas

Personal Qualities/requirements:

A friendly personality
A high energy approach to sales 
The desire to succeed 


BAM Nuttall - Roy Jackson, Senior Safety Advisor

“BAM Nuttall has always tried to stay on top of the issue of HAVS and ensure the safety of our workforce. In the past, we were trying to accurately estimate the amount of vibration that staff were exposed to ourselves, but this was a lengthy and time-consuming process and we knew that we needed a better system. “When we first introduced HAVmeters two years ago, we saw them as the best option to use to stay ahead of the game on vibration safety. The devices give us a valuable monitoring system that makes sure we know who is working with what machinery and for how long - and provides us with accurate, detailed records of what our teams are exposed to. “We now use HAVmeters in every project where our staff operate vibrating equipment and it is easily the best system on the market for monitoring HAV exposure. By using this equipment, we ensure that we not only keep our workforce safe from injury but also have a robust defence in place to protect ourselves from liability when it comes to vibration issues.”