Field Engineer

 
Location : UK     
 
  Package :  £32,000 per annum and up to 20% of salary bonus based on business development team achieving quarterly targets. Pension & Life Assurance
 

Job Summary

Reporting to the Sales Manager, the Field Engineer will play a key role in supporting major client engagement. Your primary role is to support the sales team with product demonstrations, trials, deployment training and field service visits. 
 
Reactec are a privately owned SME with principle investors Archangels, an investment fund focussed on high growth technology businesses. The business was founded as a university start up in 2001 and took its first fully commercialised product to market in 2008. The product, aimed at a new market for protecting the health of employees using high vibration tools, was brought to market after new health and safety regulations around an occupational disease known as Hand Arm Vibration Syndrome. Reactec were first to market and have subsequently maintained a position as industry leader with the most sophisticated offering which automatically collates detailed data on employee and tool utilisation with cloud based data storage and a web application for ease of data access and analysis.
 

The Role.

  • Provide an overview of HAVwear via power point presentations and equipment demonstrations at customer sites
  • Manage and implement effective trials of the equipment for allocated accounts including deployment, trial reporting and presentation of findings
  • Provide operator Tool Box talks 
  • Provide hands on software & hardware training
  • Provide onsite hardware and software installation
  • Investigate on site technical concerns and queries and report findings.
  • Track and record all customer visits activities within the business CRM
 

Competencies.

  • Previous field experience in technical support 
  • Excellent and accurate communication (written and verbal)
  • Organisational and planning skills 
  • Comfortable presenting formally and informally to a wide variety of audiences (operators, supervisors, office staff and management) 
  • Proficient at using MS Office suite of products - specifically Excel, PowerPoint and Word.
  • CRM experience
  • Technical competence in electronic devices
 
 

Testimonial:

GAP Group - Malcolm Campbell, Health & Safety Manager

“We’ve been working with the HAVmeter system for the past few years as part of our ongoing commitment to reducing hand arm vibration injuries. It is an impressive tool that provides the best way to monitor vibration levels and ensure HSE levels are not exceeded – which is why are now able to program and install the HAVmeter tags on tools in all of our UK depots.”