Telesales Consultant

Location : Edinburgh        Package :  Market rate


Job title : Telesales Consultant
Reporting to:  Marketing Manager

About Reactec:

This is a fantastic opportunity to join a growing Sales & Marketing team within a busy office.  The Reactec Analytics Platform is the leading provider of hand arm vibration digital monitoring.  After eight successful years and as part of our growth and expansion plans we are now looking to recruit an experienced, confident Telesales professional to grow the business. The successful Telesales Consultant can look forward to extraordinary rewards for their success and will have the chance to begin building a solid sales career.

Aims of the post:

To increase the sales revenue of existing and new customers whilst building relationships with our ever expanding customer base.  The individual will need to create a proactive and strong communication link with the customer.  The role will entail working closely with both the internal and external sales teams.  Specific Key Performance Indicators (KPIs) and targets will be set with the individual to monitor the progress of their sales approach & success

Duties will include:

Direct telesales calls following up on marketing mail shots to new / existing customers
Direct telesales to prospects with aim to close the deal via phone & email
Managing dormant / old customer accounts by developing and restarting relationships through direct telesales calls
Lead generation for External Sales team (Area Sales Managers)
Developing and maintaining the CRM database
Responding to customer requirements for literature, price lists, order forms etc.
Report daily weekly activity through agreed information templates
Ad-hoc administration duties

Key skills and experience include:

Have a proven track record of success within a 'Business to Business' sales environment
Excellent Communication skills - both verbal and written
IT skills - ability to operate a variety of systems and databases
Good organisational skills
Ability to work without close supervision
Ability to be flexible, adaptable and receptive to new ideas

Personal Qualities/requirements:

A friendly personality
A high energy approach to sales 
The desire to succeed 


Historic Scotland - Andrew Nisbet, Works Manager

“We have introduced the HAVmeters at our sites along the Antonine Wall before rolling it out at our other properties. These sites require constant grounds maintenance and the meters allow us to ensure that staff are not being exposed to excessive levels of vibration. We regularly assess our staff exposure but the meters allow us an extra degree of safety by alerting our teams when the overuse of equipment could be harmful. We have just started using the meters as our summer season starts and will be monitoring the results that they produce. We have found them easy to put in place. They will now be rolled out to teams across other properties, including some of the most famous historic landmarks in the country.”